Privacy Policy

Effective Date: 09/01/2025

Smart Dialog AI LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our automated phone assistant services (“Services”).

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details
• Usage Data: Call logs, interaction history, voice recordings (if enabled)
• Technical Data: IP address, browser type, device information

We use your information to:

• Provide and improve our Services
• Respond to inquiries and support requests
• Send service updates and billing notifications
• Analyze usage patterns to enhance performance
• Comply with legal obligations

Some features may involve recording or transcribing phone calls. You are responsible for obtaining consent from all parties involved, as required by law in your jurisdiction.

We do not sell your personal information. We may share data with:

• Service providers who help operate our platform
• Legal authorities when required by law
• Third parties with your explicit consent

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to:

• Access, update, or delete your personal data
• Withdraw consent for data processing
• Request a copy of your data

To exercise these rights, contact us at contact@smartdialog-ai.com.

We may use cookies and similar technologies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: contact@smartdialog-ai.com
• Phone: (657) 378-0660