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Phase4 Systems
  • Home
  • Smart Assistant
  • Services
  • Contact Us
  • Member's Area

Terms and Conditions

 

Effective Date: 09/01/2025


1. Acceptance of Terms

By accessing or using our automated phone assistant services (“Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you may not use the Services.


2. Description of Services

We provide AI-powered phone assistant solutions that automate call handling, voicemail routing, text responses, and customer engagement. Services may include:

  • Interactive Voice Response (IVR) setup
  • Call forwarding and routing
  • Text-to-speech and speech-to-text features
  • Custom persona voice assistants
  • Analytics and reporting tools


3. User Responsibilities

You agree to:

  • Provide accurate and complete information during registration
  • Use the Services in compliance with applicable laws and regulations
  • Not use the Services for unlawful, abusive, or fraudulent purposes
  • Maintain the confidentiality of your account credentials


4. Data Privacy

We respect your privacy. Our use of personal data is governed by our Privacy Policy. By using the Services, you consent to the collection and use of data as described therein.


5. Call Recording and Consent

Some features may include call recording or transcription. You are responsible for obtaining any necessary consent from callers, as required by law in your jurisdiction.


6. Service Availability

We strive to maintain uninterrupted access to our Services. However, we do not guarantee 100% uptime and may perform maintenance or updates that temporarily affect availability.


7. Fees and Payment

Services may be offered on a subscription or usage-based model. You agree to pay all applicable fees as outlined in your service plan. Failure to pay may result in suspension or termination of Services.


8. Intellectual Property


All content, software, and technology used in the Services are owned by [Your Company Name] or its licensors. You may not copy, modify, or distribute any part of the Services without prior written consent.


9. Termination


We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for conduct that violates these Terms or harms our business or users.


10. Limitation of Liability

To the maximum extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.


11. Modifications

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.


12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.


13. Contact Us

If you have questions about these Terms, please contact us at:

  • Email: contact@smartdialog-ai.com
  • Phone: (657) 378-0660


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